Terms & Conditions:

Welcome to MODAHOUSE E COMMERCE LLC website (“MODAHOUSE.COM” “we” “us”). By entering our website, you agree to our terms and conditions (the “Terms”). Please read the terms and conditions carefully before you place any order (“orders”) on MODAHOUSE.COM. We highly recommend reading our terms and conditions prior to your future orders.

 

Registration Policy:


If you are under 18, your guardian or parent must read our privacy policy prior registering on our website. We reserve the right to only accept orders from those above 18 years old. MODAHOUSE.COM is an online store providing for your personal use only and limited to purpose of sale of clothing, accessories and other items (“Items”).

We may modify our terms and conditions from time to time therefore we highly recommend that you check them prior to any orders. In case you do not agree with our terms and condition, you must stop using the website with immediate effect. Any changes made after you have placed an order will not affect that order however, unless we are required to make the change by law.

To use some of the services and features on our website you must be registered on this site. During registration you are required to provide your real name, contact details and all requested information as indicated true, accurate, current and complete in all respects. Should your information change at any time please inform us using the following email address customerservice@modahouse.com . We highly recommend that you check our Privacy Policy as we may change it from time to time.

By using the site you agree to comply with our terms and conditions as follow: 

 

Making a Purchase:

By making any purchase on MODAHOUSE.COM, you have accepted our terms and conditions along with price stated subject to acceptance and availability. In our attempt to provide the items at their exact look in their real life, however the color, size or any other details may vary. Therefore MODAHOUSE.COM cannot guarantee that all the attributes of the items purchased are absolutely accurate. Please read through our terms and conditions before placing an order on our website.

 

Eligibility to purchase:

In order to make a purchase on the website you are requested to register or by providing your personal details. In particular, customers must provide their real name, phone number, email address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the real person referred to in the Billing information provided. The website is available for those individuals and others who meet the MODAHOUSE.COM terms of eligibility, who have been issued a valid credit or debit card by a bank acceptable to MODAHOUSE, whose applications are acceptable and those who has authorized MODAHOUSE to process a charge or charges on their credit card in the amount of total purchase price for the merchandise which they purchase. MODAHOUSE.COM reserves the rights to restrict multiple quantities of an item being shipped to any customer or courier address. Furthermore you agree that we may use your personal information provided by you in order to conduct appropriate anti fraud checks. Please refer to our Privacy Policy for further information about how we use your data.

 

Placing an Order:

We will ensure that you will be supported through the process of placing your order by set of instructions on the website. After choosing the selected item “items” in your shopping cart then you need to click on [check out] button and by entering the indicated information you will be able to confirm your order. Soon you will receive a system generated email notifying you about the information and payment reference and the value of the order that will be debited from your credit card. Please note that this is not an order confirmation or order acceptance from MODAHOUSE.COM.

Our acceptance of your order will take place when you receive your confirmation from us regarding dispatching the items being ordered by you. Unless we have notified you, that your order has not been accepted or you have cancelled your order in accordance with our Shipping & Return Policy.

Should you require any information regarding your order(s), please contact our Customer Service on +9714 3392662 during working hours of 9:00 AM till 7:00 PM (GMT +4) from Saturday to Thursday except UAE public holidays.

We may not be able to accept your order for following reasons:

1) We have not received your payment.

2) An item which you have ordered is out of stock.

3)  We identify a product or pricing error(s).

Furthermore we reserve the right to reject any of your purchase at anytime at our sole discretion. We will try our best to keep the website up to date but we cannot guarantee the availability of particular items.

 

Pricing Policy:

MODAHOUSE.COM provides the opportunity to select your preferred currency between UAE dirham, US dollar and Euro. Price converter is located at the right top of the website.

We offer our merchandise based on the Delivery Duty Unpaid (DDU) which means you have been charged only for the item(s) purchased and shipping cost and Import duty cost and tax cost will be invoiced to you directly by courier depends on your region and area. We recommend you contact your local custom authority for further details and cost associated prior to purchase and order confirmation.

Product prices may vary and they are subjects to change if the applicable currency changes before your order(s) are confirmed. MODAHOUSE.COM reserves the right to markdowns at any time during the selling period.

 

Payment:

Payment can be made by Visa, MasterCard or any methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch confirmation by MODAHOUSE.COM. You confirm that the credit card used from your account upon purchase is yours or that have been specifically authorized by the owner of the credit card to use it. All credit card holders are subject to validation checks and authorization by the card issuer.

I case your card issuer refuses to authorize payment to MODAHOUSE.COM, we will not be liable for any delay or non delivery of your purchase.

All credit card transactions on MODAHOUSE.COM are processed using secure online payment gateway that encrypts your card details in a secure host environment.

To ensure that your shopping experience is safe, simple and secure MODAHOUSE.COM uses Secure Socket Layer (SSL) technology.

Furthermore, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.